DELIVERY & SHIPPING
We offer the following delivery options:
- Standard Delivery UK
- Express Delivery UK
- International Delivery
Standard Delivery UK
Our normal service is standard delivery which delivers your product within 3-5 working days. This allows 24-48 hours for our colour technicians to complete a fresh mix and complete your custom filled spray paint order and then to send the order out with our business courier. The courier will usually deliver within 24-48 hours, so a normal total of around 3-5 working days should be expected. These terms are based upon normal times and are subject to change if things like COVID19 and lockdown occur.
We are proud that during lockdown 2020 we have still managed to achieve the standard delivery times. We always try to expedite delivery performance, we will always try to get a standard delivery to you as soon as possible. The service is a full track and trace which is important for both parties to ensure goods are delivered on time and to location.
The cost of our Standard Delivery is £6+vat.
Our express service ensures you get your goods within 24-48 hours. Our Factory production runs 7am-7pm. So this service ensures we have 24 hours to mix and complete your order and our courier has 24 hours to deliver. However please note that larger or complex orders can take the full 24 hours to complete, where as smaller orders can be done within a few hours.
Therefore any order with Express Delivery placed before 1.00pm will jump to the top of the queue and will be done as quickly as possible, many times on the same day. The order then leaves with our courier on a fully track and sign 24 hour delivery, which means in many cases if you order before 1.00pm you will get your package the next working day. If you order after 1.00pm or have a larger or complex order you will receive your package the following day.
We are proud this service allows freshly mix paint goods to be delivered in a very short time frame and we have a 99% in-time ratio.
If you order express delivery and is not a large or complex order and for whatever reason our courier does not deliver to you in-time we will refund the difference between Express and Standard service. Please email email@example.com in this event.
Weekends and bank holidays are not included in this service.
The cost of our Express Delivery service is £12.50+vat.
We can offer an International Delivery Service to EU as well as globally, however please note that due to Aerosol goods being deemed ‘hazardous’, some areas are harder to deliver to.
Due to International shipping regulations and costs we suggest that unless you are ordering more than 250+ Aerosol cans, we would suggest you try to source your goods locally. We will look at each order case-by-case depending upon the destination and quantities ordered.
If you require any more information with respect to deliveries or shipping, please contact the customer service team on firstname.lastname@example.org